GP online services allow you to access a range of services via your computer, mobile or tablet.
Once you have signed up, you will be able to;
- Book or cancel appointments online
- Renew or order repeat prescriptions online
- View parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to Sign-Up & Our Practice Guidance for Patient Access
For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up
Before you begin to use Patient Access we would appreciate it if you could read the following guidance regarding the booking of appointments, ordering of repeat prescriptions and access to your detailed coded medical record over the Internet.
Guidance on Patient Access - Appointments and Repeat Prescriptions HERE
Guidance on Patient Access - Detailed Coded Record HERE
CLICK HERE FOR THE PATIENT ACCESS APPLICATION FORM
Patient Access Support
If you are experiencing problems with Patient Access then please visit https://support.patientaccess.com/ and the Patient Access Support team will be able to help you. On the top right of the website there is a tab to "contact support" if you can't find the answer to your problem where you can raise a email ticket directly with them.