Welcome to Northlands Wood Practice

Opening Hours:

Monday to Friday 8.30am to 6.00pm

We also have appointments available on Saturday mornings to enable you to see a doctor or nurse. These appointments must be pre-booked and are held at the Dolphins Practice.

LIVI is the new way to see an NHS GP via video. This services is free to NHS Patients. You can get medical advice, prescriptions and referrals on the same day even weekends. Patients can pre-book appointments at a time convenient for them or join a drop-in queue where patients are seen within minutes. Mon-Fri 7am-10pm Sat-Sun 8am-4pm. Download the app now https://bit.ly/31s8GDh

CORONAVIRUS (COVID-19)

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Call 111 now if you've been:

• to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)

• to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)

• to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)

• in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands. The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation. Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel. • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

• Avoid touching your eyes, nose and mouth with unwashed hands 

• Avoid close contact with people who are unwell.

For Further information please see nhs.uk

Out of Hours:

For 24 hour advice and information call NHS 111 by dialing 111.

The 111 number is free to call from landlines and mobile phones.

As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisation 

Take the 'Friends and Family Test'

Family and Friends for December 2019 – 100% are extremely likely to recommend the practice. 

Thank you for taking the time to complete the Family and Friends Test and for giving us such positive feedback.

Patient Referrals

From May 2018 the way NHS referrals work have changed slightly. All GP referrals will now go to a central Referral Support Service.

If you have a query about your referral please call 01293 300270 (Between 9am - 4pm Monday to Friday) Please see the below for more information 

RSS Leaflet for Patients

Please be aware that there will be a small cross-over period with Patient referrals from the old system to this new RSS system so if you call the number above and they haven't received your referral please then call the practice to speak to a Medical Secretary on 01444 458022.  

Help Us to Help You

Do we have your up to date Contact details?

Please check we have your current contact details and if you consent to us contacting you via email, text and phone. This can help us to contact you:

- We can send text reminders for your appointments.

- We can contact you via email which is quicker than by post.

- We can leave messages on you answerphone if you give us consent to do so, for any messages we have from your GP.

If you think we have your wrong contact details or you havent given us consent to contact you in other ways please inform us by contacting reception after 11am on 01444 458022 and by filling in the attached form CLICK HERE

What are Physician Associates?

We are proud to have a Physician Associate working in our practice in close supervision with our GPs and Nurses. Physician Associates are healthcare professionals with a generalist medical education, who work alongside GPs, providing medical care as an integral part of the multidisciplinary team. For more information CLICK HERE

Accessible Information Standard

Do you need extra support in the way we communicate with you and give you information?

We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

• We want to know if you need information in large print, via email, verbally.

• We want to know if you need British Sign Language interpreter or advocate.

• We want to know if we can support you to lip-read or use a hearing aid or communication tool.

Please ask the receptionist for a form or call us on 01444 458022 after 11am.

Or alternatively email us or download the form here Accessible Information Standard Form

Are you Pregnant?

There is now no need to visit your GP to register your maternity care at either The Royal County Hospital, Brighton or The Princess Royal Hospital, Haywards Heath all you need to do is:

• Go to My Pregnancy Matters www.mypregnancymatters.co.uk
• Fill in the form and click send That’s it!
• You are now able to contact your Community Midwife for your first booking appointment!

There are many ways to help protect you and your baby. CLICK HERE for the latest information.

Including how to immunise against:

Flu (influenza), Whooping Cough (Pertussis), German Measles (Rubella)

Care Quality Commision

 Please see our report below when we were inspected in March 2016

Named GP

Following a recent government change in the GP contract, we are now required to provide a named doctor for all of our patients over the age of 75 years.
As we work for a team, you may still ask for one of the other doctors in the practice, but your named doctor will take on the overall responsibility for your care.
We are in the process of contacting everyone over the age of 75 to inform them of their named GP, but if you have not been contacted or are unsure of your named GP please ask at reception.     

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

Our premises are purpose built and are accessible by wheelchair. There are two disabled parking spaces at the rear of the premises.

Download Our 2019/20 Practice Booklet HERE