We are open Monday to Friday 8.30am to 6.00pm
IMPORTANT NEWS
Northlands Wood will be changing to a new Clinical IT System on Tuesday 26th September. The new System will bring us in line with the other Practices in Haywards Heath.
The Migration will involve transferring Medical Records from one IT to another whilst following NHS Information Governance Guidelines.
In the build up to this change there will be disruption to our normal service. This will include Patient access and Prescriptions. Patient Access will be unavailable from Wednesday 20th September- Tuesday 26th September. We will be unable to take repeat prescription requests after 6pm Tuesday 19th September.
We would encourage all our patients to check there medication and ensure they have supply to last them during this period. We will be sending regular text messages over the coming weeks to keep our patients up to date and aware of important dates.
We apologise for any inconvenience this may cause. If you would like further information please contact sxicb-wsx.northlandswood@nhs.net
We want to understand the reasons’ women do not take up the Breast Cancer Screening invitation to influence a positive change. Please complete this survey by 17th September.
Breast Cancer Screening Survey
Take the 'Friends and Family Test'
Family and Friends for February – 100% are extremely likely to recommend the practice.
Thank you for taking the time to complete the Family and Friends Test and for giving us such positive feedback.
Help Us to Help You
Do we have your up to date Contact details?
Please check we have your current contact details and if you consent to us contacting you via email, text and phone. This can help us to contact you:
- We can send text reminders for your appointments.
- We can contact you via email which is quicker than by post.
- We can leave messages on you answerphone if you give us consent to do so, for any messages we have from your GP.
If you think we have your wrong contact details or you havent given us consent to contact you in other ways please inform us by contacting reception after 11am on 01444 458022 and by filling in the attached form CLICK HERE
Accessible Information Standard
Do you need extra support in the way we communicate with you and give you information?
We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.
• We want to know if you need information in large print, via email, verbally.
• We want to know if you need British Sign Language interpreter or advocate.
• We want to know if we can support you to lip-read or use a hearing aid or communication tool.
Please ask the receptionist for a form or call us on 01444 458022 after 11am.
Or alternatively email us or download the form here Accessible Information Standard Form
Care Quality Commision
Please see our report below when we were inspected in March 2019
CQC carried out a review of the data available to us about Northlands Wood Surgery on 04-11-2021. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Northlands WOod, you can give feedback on this service.
Named GP
Following a recent government change in the GP contract, we are now required to provide a named doctor for all of our patients over the age of 75 years.
As we work for a team, you may still ask for one of the other doctors in the practice, but your named doctor will take on the overall responsibility for your care.
We are in the process of contacting everyone over the age of 75 to inform them of their named GP, but if you have not been contacted or are unsure of your named GP please ask at reception.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Join In
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Access
Our premises are purpose built and are accessible by wheelchair. There are two disabled parking spaces at the rear of the premises.
Download Our 2019/20 Practice Booklet HERE
(Site updated 06/09/2023)